Privacy Policy

1. Information We Collect

1.1 Personal Information: Your name, email address, phone number, company name, billing details, and other contact or identifying information you voluntarily provide.

1.2 Business Data: Information necessary to provide services, such as API credentials, analytics data, marketing assets, access tokens, and login details.

1.3 Automatically Collected Information: Technical data such as browser type, device identifiers, IP address, and usage patterns.

1.4 Communications & Interaction Data: Messages, call recordings, voice transcriptions, and chatbot interactions collected through integrated communication tools.

1.5 AI Processing Data: Content, prompts, and files you provide to AI-driven tools. We do not use your content to train third-party models unless explicitly stated and consented.

2. How We Use Your Information

• Provide, operate, and improve our Services.
• Authenticate account access and ensure secure integrations.
• Communicate about your account or respond to inquiries.
• Customize user experiences, campaigns, and recommendations.
• Detect, prevent, and address fraud, abuse, or security threats.
• Comply with legal and contractual obligations.

3. Sharing of Information

We do not sell your personal or business information. We may share information with authorized service providers, contractors, or third-party platforms integrated into your project, solely as necessary to deliver agreed services and subject to appropriate safeguards.

4. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data, including encryption in transit and at rest where appropriate. However, no method of electronic transmission is completely secure.

5. Data Retention

We retain your information only as long as necessary to provide Services, fulfill contractual obligations, comply with legal requirements, or resolve disputes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, object to processing, or request a portable copy of your data. Contact contact@aimarketingbase.com to exercise these rights.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze traffic. You may disable cookies in your browser settings, though some features may then be limited.

8. Third-Party Links & Integrations

Our platform integrates with external tools (Google, Meta, HubSpot). We are not responsible for the privacy practices of third parties.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

10. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in countries where data protection laws may differ.

11. Communications Disclosures

11.1 SMS/Text: Message and data rates may apply. Frequency varies. Reply STOP to opt out.

11.2 Calls/Voice: Calls may be recorded or transcribed for quality and service delivery as permitted by law.

11.3 Email: You may unsubscribe from marketing emails at any time via the unsubscribe link.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” and post the updated version on our Website.

13. Contact Us